Terms and Conditions

ScriptOracle is operated by Hometown Films Ltd, a company registered in England and Wales under company number 14924230, with registered office at 73 Cornhill, London, United Kingdom, EC3V 3QQ (“ScriptOracle”, “we”, “us”, “our”).

These Terms and Conditions (“Terms”) govern access to and use of the ScriptOracle platform at thescriptoracle.com (the “Service”). By creating an account or using the Service, you (“you”, “the Customer”) agree to these Terms.

ScriptOracle allows advertising production companies, producers, and related professionals to upload commercial scripts and receive an AI-assisted feasibility assessment, including estimated scene breakdowns, shot counts, schedule days, and indicative budget ranges (the “Assessment”).

The Assessment is a planning aid, not a guarantee. It is generated using automated analysis and is provided for indicative purposes only. It does not constitute professional production, budgeting, or legal advice, and should not be relied upon as a substitute for the judgement of an experienced line producer, production manager, or other qualified professional. We do not guarantee the accuracy, completeness, or suitability of any Assessment for your specific production, and we accept no liability for decisions made in reliance on it, except as set out in Section 9.

You must provide accurate registration information and keep your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

You own your content. Any script, treatment, or other material you upload to the Service (“Customer Content”) remains your property. We claim no ownership over it.

You are responsible for having the right to upload it. By submitting Customer Content, you confirm that you have all necessary rights, permissions, and clearances to do so, including compliance with any confidentiality obligations, non-disclosure agreements, or client agreements that may apply to that material. It is your responsibility — not ours — to ensure that uploading a script to a third-party service does not breach any duty of confidence you owe to your own clients or collaborators.

How we handle it:

• Before analysis, Customer Content is passed through an automated redaction process that attempts to identify and mask brand names, agency names, production company names, and personal names before the content is sent to our AI provider. This is a safeguard, not a guarantee — you should avoid uploading material containing information you cannot afford to have processed by a third-party AI system, redacted or not.
• Customer Content sent to our AI provider is processed under our commercial agreement with that provider, under which it is treated as confidential, is not used to train their models, and is not retained by them beyond what is needed to process the request.
• Customer Content is encrypted at rest on our servers and is automatically deleted no later than 24 hours after upload. After that point, the content and any saved analysis for that item are no longer accessible, and revisiting a past result requires re-running the analysis. You may also delete any script and its associated Assessment permanently at any time before it expires, via your account.
• Our database is not publicly accessible and requires authenticated access.

• Access to the Service is provided on a subscription basis (Individual and Agency plans, as described on our pricing page) with usage measured in credits, each Assessment consuming one credit.
• Subscriptions are billed in advance on a recurring basis via our payment processor, Stripe, and are subject to Stripe's own terms.
• You may manage or cancel your subscription at any time via the self-service billing portal in your account. Cancellation takes effect at the end of the current billing period; we do not provide pro-rata refunds for partial periods, except where required by law.
• We reserve the right to change our pricing on notice; continued use after a price change takes effect constitutes acceptance.

You agree not to use the Service to:

• upload content you do not have the right to upload;
• attempt to reverse-engineer, scrape, or extract the underlying training data, models, or redaction logic;
• introduce viruses, trojans, worms, logic bombs, or other malicious code, or attempt a denial-of-service attack against the Service;
• attempt unauthorised access to the Service, other accounts, or our systems;
• interfere with the operation or security of the Service; or
• use the Service for any unlawful purpose.

We may suspend or terminate accounts that breach this section.

The Service, including its software, design, underlying assessment methodology, and calibration data, is our property or licensed to us, and is protected by applicable intellectual property laws. Nothing in these Terms grants you rights to it beyond what is necessary to use the Service as intended.

If you send us feedback, suggestions, or ideas about the Service, we may use them for any purpose without any obligation to compensate or credit you.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded by law.

Subject to the above, our total liability to you arising out of or in connection with the Service, whether in contract, tort, or otherwise, is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including loss of profit, loss of contracts, loss of data, loss of goodwill, or reputational harm, including any such losses arising from your reliance on an Assessment.

Our processing of personal data is described in our Privacy Policy, which forms part of these Terms.

We may update these Terms from time to time. Material changes will be notified to active subscribers by email or via the Service. Continued use after changes take effect constitutes acceptance.

Either party may terminate the agreement in accordance with the cancellation terms in Section 5. We may suspend or terminate your access immediately for material breach of these Terms, including breach of Section 6.

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Questions about these Terms can be sent to contact@thescriptoracle.com.